Yachtxchange

Your data

Delete your account

Last updated: August 25, 2026

What this page is

These are the steps to delete your Yachtxchange account, published by Seyso Services Inc. Deleting your account removes it from both the Yachtxchange mobile app and the website — they are the same account.

Delete from the mobile app

  1. Open the Yachtxchange app and make sure you are signed in.
  2. Go to More › Account (brokers: Account in the tab bar).
  3. Scroll to the bottom and tap Delete account.
  4. Confirm when prompted. The deletion runs immediately.

Delete from the website

  1. Sign in at yachtxchange.app.
  2. Open Settings from your account menu.
  3. Use the Delete account section at the bottom of the page and confirm.

If you cannot sign in

Email support@yachtxchange.app from the address on the account and ask us to delete it. We verify ownership of the address before acting, and complete verified requests within 30 days.

What is deleted

Deleting your account removes your user record and everything attached to it:
  • Your profile — name, email address, phone number, avatar and language preference
  • Any boat listings you created as a private seller, including their photos
  • Saved listings, saved searches and search alerts
  • Enquiries you sent to brokers and private sellers
  • Push notification tokens registered to your devices
  • Your sign-in credentials, deleted from our identity provider

What is kept, and for how long

  • Brokerage records. If you were a member of a brokerage, your membership is removed but the brokerage and its listings remain — they belong to the business, not to you.
  • Transaction records. Subscription and payment records are held for up to 7 years where tax and accounting law requires it. These are financial records; they are not used to contact you or to rebuild a profile.
  • Encrypted backups. Deleted data can persist in routine backups for up to 30 days before those backups expire.
  • App Store and Google Play. Subscriptions bought through Apple or Google are billed by them, not by us. Deleting your account does not cancel one — cancel it in iPhone Settings › Subscriptions or Google Play › Subscriptions.

This cannot be undone

Deletion is immediate and permanent. If you want your listings to stay published, transfer them before deleting your account. Any question about the process: support@yachtxchange.app.